ABOUT US
About Premier Auto Works
Welcome to Premier Auto Works, your trusted destination for reliable auto repair in New Oxford, PA. Since our inception in 2014, we have been committed to providing exceptional service and top-quality repairs to drivers in our community.
From our humble beginnings as a two-bay shop, we have grown to become a cornerstone of the automotive industry. Under the leadership of current owner Arlin Brougher, who acquired the business in 2022, Premier Auto Works has experienced significant growth and expansion. Today, we proudly boast a larger office space and a fifth bay, added in 2023, to better serve our valued customers.
Our Journey
Founded on the principles of honesty, quality, and professionalism, Premier Auto Works has always prioritized the needs of our clients above all else. With a focus on delivering high-quality repairs the first time, we have earned a reputation for excellence in our community. Arlin Brougher’s vision and dedication have been instrumental in driving the positive change and growth that Premier Auto Works has experienced in recent years.
Our Amenities
At Premier Auto Works, we understand that auto repair can be inconvenient. That’s why we strive to make your experience as hassle-free as possible with our convenient amenities, including:
Clean Reception Area:
Relax in our clean and comfortable reception while we take care of your vehicle.
Lock Box for Drop-Offs:
Can't make it during business hours? Use our secure lock box for after-hours drop-offs.
Shuttle Service:
Need a ride? We offer shuttle service on a case-by-case basis to help you get where you need to go.
Community Involvement
At Premier Auto Works, we believe in giving back to the community that has supported us throughout our journey. As proud supporters of New Oxford High School, we are committed to promoting the well-being and success of local students. We are always looking for ways to make a positive impact in our community.
Our Process
When you visit our shop, you’ll be greeted by our service advisor, Laura, and her dog, Lacy. Laura will collect your information and get a description of your concerns and problems. That report goes into our DVI system.
We’ll test drive your car and do a courtesy inspection. From there, we’ll perform any diagnostics and testing, and those results are sent back to our service advisor, who will put together an estimate based on our testing. (There is a diagnostic and testing fee).
We’ll send the results of the DVI to you and go over them with you in a phone call. We’ll get your approval for repairs, order your parts and take care of the work.
If you have any issues after the repairs – no matter what they are – please call us. We’re here to take care of any concerns you may have about your vehicle.
Commitment to Excellence
When you choose Premier Auto Works for your auto repair needs, you can trust that your vehicle is in good hands. Our team of experienced technicians is dedicated to providing honest, quality workmanship and personalized service to every customer who walks through our doors. Here’s why you should trust Premier Auto Works for your automotive repairs:
Certifications:
Premier Auto Works is proud to be a NAPA AutoCare Center, a designation that demonstrates our commitment to meeting the highest standards of service and professionalism in the industry. Additionally, our technicians undergo regular training and certification to stay up-to-date on the latest automotive technologies and repair techniques.
State-of-the-Art Equipment:
We invest in state-of-the-art diagnostic equipment and tools to ensure accurate diagnoses and efficient repairs. From advanced scan tools to digital vehicle inspections, we have the resources to tackle even the most complex automotive issues.
Two-Year Warranty
We stand behind our work with a two-year, 24,000-mile warranty on parts and labor. This warranty demonstrates our confidence in the quality of our repairs and gives our customers peace of mind knowing that their investment is protected.
Contact Premier Auto Works
for Auto Repair in New Oxford, PA
